Frequently Asked Questions for Students

You have questions. We have questions. As we get answers, we will be posting them here. 

(last updated 11:30 a.m. Aug. 4) 

General Information

Yes. All students, faculty, staff, and visitors must wear a facemask at all times - indoors and outdoors - on Centralia College campuses and facilities. The mask must cover both the nose and mouth.

Only individuals with an approved accommodation from the college's Office of Disability Services may be exempt from the mask requirement. Contact Disability Services via email at for information. 

Centralia College is open, but is on remote/limited operations. 

During this time, many college faculty and staff are working off-site. You can still contact them with questions through email. Use the college phone directory to find departments and employee names and to send them emails directly. To email staff, please use their first and last name in the format of

The college’s child care facility opened July 1. The facility is adhering to the requirements of the Department of Health, licensing, and DCYF. Fewer children and staff are allowed in one classroom, therefore the number of children the facility is serving for summer quarter has been reduced. Families that received care prior to the closure had the first opportunity to enroll. If you would like to be placed on a call list for an opening (your family was not served prior to the closure), please email the child care center.

Until Aug. 13, the Food Pantry will be open Monday through Thursday from 12-2 p.m. or by appointment. The pantry offers curbside pickup only.

  • Bags will be pre-packed.
  • Call 360-623-8972 and provide the following info:
    • Do you have any food allergies?
    • When will you pick up your bag?
    • What's your student ID number?
    • If you're arriving in a vehicle, what kind of vehicle is it? What does it look like?
    • If you're arriving on foot, what will you be wearing? 
  • Questions? Email Price Peterson or call 360-623-8972.

Centralia College provides free Twin Transit bus passes to students enrolled in classes for college credit (not for students enrolled in non-credit classes through the Continuing & Community Education program).

Passes are good for one quarter. Students must get a new pass each quarter they register.

To get a pass, email the after you have paid tuition for the quarter. A pass will then be mailed to you.

For questions, email the


Student parking will not be enforced during summer and fall quarters so please don’t worry about securing a parking pass. Once we shift back to standard operations, we will begin enforcement and you will be able to get a parking permit from the Student Life and Involvement Center.

Programs & Classes

You can submit your paper or essay to the Writing Center online via the Student Portal to get writing help from a writing consultant. 

In addition, the Writing Center webpage has links to a ton of resources you can use to improve and structure your writing assignments. Contact the Writing Center at for additional information or questions.

  1. Email the instructor of the class to see if they will give you permission to overload the class.
  2. Complete the Schedule Change Form (pdf).
  3. If the instructor gives you permission, forward the email with the instructor’s permission to Attach the completed Schedule Change Form to the email.  

Centralia College is offering a full schedule of classes to students in summer and fall quarters. Those classes will be held in a variety of modalities, including hybrid and face-to-face, as allowed by public health guidelines and following prescribed safety protocols.

For fall quarter, the hybrid modality will be the most popular course type. Hybrid class sections meeting during scheduled times on campus while some instructional content is delivered online.Traditional online and virtual classes with Zoom and WebEx will also be offered with faculty experienced with these modalities.

Modalities - Definitions

Online: Class is held online with no required dates/times for meeting. All activities are delivered online through Canvas or similar system. Designated with a 1 in the section code.

Virtual: Class meets with the instructor through Zoom, WebEx, etc. (subject to instructor preference) with required dates and times. Designated with a 2 in the section code.

Hybrid: Class is a combination of online and face-to-face with instructor on campus at required dates/times. Designated with a 3 in the section code.

Hybrid/Virtual section: Class is a combination of online and using meeting platforms like Zoom, WebEx, etc. with required dates and times specified. Designated with a 5 in the section code.

Face-to-Face: Class is held on campus with required dates and times. Based on the state’s COVID-19 response and college scheduling, the number of these courses may be limited and/or shifted to Virtual or Hybrid/Virtual.

Admissions / Registration / Grades

In an effort to give students the ability to register online for spring quarter, all students’ quarterly registration codes have been changed to their Global Pin. This is now your six-digit birthdate in MMDDYY format unless you have changed your Global Pin.

Because all registration codes were changed to the Global Pin, some students attempting to register online received the message “You have entered an incorrect Student ID or PIN. TRY AGAIN."

Confirm your Student ID number and use your six-digit birthdate in MMDDYY format (unless you have changed your global pin) for your quarterly registration code).

The Global Pin is your six-digit birthdate in the MMDDYY format. If you were born on January 6, 1925, it would be 010625. If you have changed your Global Pin and are unable to remember it, please contact Enrollment Services at

Winter grades were posted on March 24. To view your grades/unofficial transcript, please click here. To order your official transcript, create an account with National Student Clearinghouse. Enrollment Services will be processing transcripts weekly during remote operations.

Current and Former CC Students


New CC Students

NEW STUDENTS - If this is your first quarter at Centralia College, contact Enrollment Services at to gain access to register online or complete the Class Registration Form (pdf) and email it as an attachment to

If you have a verification form from the scholarship, insurer, etc., email it or send a verification request to The Registrar/School Official can review and process the request.

Money Matters - Financial Aid, Payments, and More

If you need to submit a financial aid appeal, the process will be the same as in previous quarters except you will need to submit your appeal electronically (preferred) or by mail. Summer appeals are due by 4 p.m. Monday, June 29.

  1. Download an Appeal Form, fill out Section A, save and then attach in an email.
  2. With your Appeal Form, include your letter explaining your extenuating circumstance and plans to prevent problems from happening spring quarter. 
  3. Download an education plan form and include it with your Appeal Form.

If you need assistance with your appeal please contact the financial aid office at We will be happy to help you work through the process. 

The Centralia College Foundation office will work individually with you, advisors, funding sources, and instructors if you need to drop below the 12 credit minimum. We want to keep you on course toward your academic goals. We will modify scholarship amounts and awarding as we are able, in order to best serve you while abiding by the requirements of the scholarship.

If you don't have a checking account or credit card, contact Debbie Walker in Student Accounts via email to make alternate payment arrangements.

Financial Aid balance checks were distributed on Thursday, July 2,  in the TAC parking lot.  Any financial aid checks that were not picked up are being mailed to students. 

Please verify that your address is up to date with both Admissions and Financial Aid.  Contact the Financial Aid Office immediately via email at if you drop any of your classes and your enrollment status changes (see below):

Financial Aid Enrollment Status

Full Time 3/4 Time 1/2 Time <1/2 Time
12+ Credits 9-11 Credits 6-8 Credits 5 or Fewer Credits


Please note: Not all summer financial aid has been processed so we want to encourage you to check the financial aid portal to check the status of your award.  We also are working with the cashier’s office to hold classes for those students who have applied and appear to be eligible for financial aid. 

You can update your address and phone number online.

If you are a student employee, you need to verify your address with Monica Brummer.

Financial aid balance checks were mailed out beginning July 1. If you are expecting a summer balance check, it is imperative that you make sure we have your current mailing address. To update your mailing address, email   

To see if you qualify for tuition/book assistance through the Worker Retraining, WorkFirst, and/or BFET programs, take the quick online survey at or email, or

Even if your high school graduation is postponed, you still have plenty of time.

If you’re receiving financial aid, you’ll need to submit your final high school transcript (with your graduation date listed) by Aug. 27.

Scholarship checks are being processed by the college as usual. The type of scholarship you have will determine if you need to take any extra steps to make sure the money is applied to your education at CC.

Outside Scholarships

If you have a scholarship that's not through the Centralia College Foundation (for example, a civic group, outside company, or sports), and you would like it applied to your tuition, contact Debbie Walker via email. Be sure to include your student ID number.

CC Foundation Scholarships

If you have a scholarship through the Centralia College Foundation, you don't have to do anything extra to have it applied to your tuition and fees.

Balance Checks

Some scholarships allow you to receive the leftover funds after your tuition and fees are paid. If your scholarship allows that and you would like a balance check, contact Debbie Walker via email and include your student ID number.

In most cases, the lab fees will still apply to the classes being delivered remotely/online. The supplies needed for the course may change to software, kits, or different materials needed to meet the course objectives virtually rather than a face-to-face class. There may be some exceptions where students have had to make purchases at home or supplies are not being needed. In those cases, the instructor will notify the students how much of their lab fees will be fully or partially refunded depending on the situation. The refunds will be processed by the Cashier’s Office and may take a couple weeks.

As part of the CARES Act, federal emergency grant funding is available to Centralia College students who are experiencing COVID-19 related emergencies. Current students are encouraged to apply for emergency financial assistance if you need help paying for books, technology, housing, food, childcare, healthcare, or other emergency or COVID-19 related expenses. Full details on eligibility and an online application are available on the COVID-19 emergency grants page.

If you don’t have direct deposit, now is a great time to sign up! Download a fillable electronic funds transfer form and return it to

If you prefer a paper check, contact Payroll at to ensure your address on file is accurate. Checks will be mailed.

There are a few on-campus and online student jobs that are available summer quarter. You must be enrolled in at least 6 college level credits. Review job descriptions and send a request to receive a job referral to Monica Brummer at

Books / Bookstore / Library

**BFET, Worker Retraining, Work First, Early Achievers, or Opportunity Grant funding is not available until July 1, whether in-store or online.**

In-Person Hours

The Bookstore will be open to students from  8 a.m.-4 p.m. June 29-July 2 to purchase course materials and supplies.The bookstore is closed Friday, July 3. 

All social distancing procedures will be followed (6 feet distancing, the number of students allowed in the store at a time will be limited, and students need to wear a mask).

Bookstore hours after July 3 are to be determined, and will be posted on the bookstore website

Online Orders

If you prefer to use online ordering and are using BFET, Worker Retraining, Work First, Early Achievers, Opportunity Grant, Veterans, L&I, or a scholarship for your course materials, please select "SMR20 OTHER FUNDS" as your payment method.  You may still have to enter a credit card for any rental books ordered, but it will not be charged. 

Web orders with "SMR20 OTHER FUNDS" as the payment method, will be shipped after funding is verified. If funding cannot be verified, the order cannot be shipped until another payment method is provided. Please leave a valid contact phone number in case we need to contact you. BFET, Worker Retraining, Work First, Early Achievers, and Opportunity Grant funds are not available until July 1. Your order cannot be shipped before this date.

Summer Quarter Textbooks/Course Material

The Bookstore will be open to students from  8 a.m.-4 p.m. June 29-July 2 to purchase course materials and supplies.The bookstore is closed Friday, July 3. 

All social distancing procedures will be followed (6 feet distancing, the number of students allowed in the store at a time will be limited, and students need to wear a mask).

Bookstore hours after July 3 are to be determined, and will be posted on the bookstore website.

Textbook and course material information are available on thebookstore website or on the "Bookstore" link at the bottom of all college webpages. 

Web Orders

Web orders for summer quarter course materials will be processed as quickly as possible, all you need is your class schedule. Curbside Pickup charges will be waived on any web orders

Please note: Unfortunately, we cannot ship ART KITS. If you are ordering an ART KIT, please use theCurbside Pick-up"option listed below.

Curbside Pick Up

Once your order is assembled, you will be contacted by the bookstore to arrange a curbside pickup from 10 a.m. - 4 p.m. Monday-Thursday. If you have not been called by the bookstore, your order is not yet ready for pickup.

Once you are called and told your order is ready, pull up to one of the numbered parking spaces in the parking lot between the Kirk Library and TransAlta Commons, call the number on the sign, and let us know you're here. We'll bring your completed order out to you.  

Please have your order number and valid ID ready. If you cannot pick up your order during the hours available, call 360-623-8964 and to arrange another time or to have your items shipped.

Please return your library laptops, hot spots, and webcams to the Centralia College Facilities Office located next to the Kirk Library's Pear Street parking lot.

Please return library books to the book drop behind the Library building.

Computers & Technology

Laptop, Webcam, and Hotspot Checkouts

Now is the time to get your name on our Kirk Library waitlist for either a laptop, hotspot, or webcam. Please email Hyesoo Albright your student ID number and contact information (email or phone number).

Chrome Books for Purchase

CARES Act funding is available to help with computer & technology needs.  We encourage you to apply online if you have technology needs for summer.

Computer Labs

The college is working to arrange limited access to computer labs after May 4 (at the earliest). As those details become available, they will be sent to your student email and will be published on this FAQ page.

WiFi Access

WiFi is now accessible for free in college parking lots. Contact for the password.

The e-Learning office is preparing to support you as the quarter begins with remote instruction.

If you have Canvas, or other issues, you can contact them and they will be available to help. They can be reached at

Now is the time to get your name on our Kirk Library waitlist for either a laptop, hotspot, or webcam. Please email Hyesoo Albright your student ID number and contact information (email or phone number).

The week of June 23, Centralia College is moving your email to a new service. As part of this migration, you may notice your inbox is empty. If you would like your emails returned to your inbox, email and we can restore your inbox upon request.

COVID -19 Questions

Since the pandemic began, three individuals - two students and one employee - at Centralia College have tested positive for COVID-19 (one on March 16, one on July 20, and one on July 23).

We were able to identify where these individuals had classes and where they might have frequented, as well as the people they may have been in contact with. All people who may have had contact with these individuals were contacted by Campus Safety & Security and provided specific guidelines from Lewis County Department of Health & Social Services and the WA State Department of Health. 

Buildings were deep cleaned and continue to be cleaned on a daily basis according to CDC Guidelines by the Centralia College custodial staff.

If you have symptoms (fever, cough, shortness of breath), contact your healthcare provider and explain your symptoms and concerns. The state Department of Health has a lot of reliable information, advice, and resources that can help.

Federal laws protect the privacy of individuals who experience health issues. The college contacted all students and faculty who were in class with the infected student.

Centralia College offers a medical and hardship withdrawal. For more information, email