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CC Online: Frequently Asked Questions

Q: Are online classes harder than face-to-face classes?

A: Online classes cover the exact same material that face-to-face classes do, but due to the method of delivery it sometimes takes students longer to cover the material. For example, one page of text can be delivered as a lecture in about a minute where as it takes different people different lengths of time to read one page of text. So a 50-minute lecture class covers about 50 pages of material, someone reading this text can take between 100 minutes (at 2 minutes a page reading) to 250 minutes at (5 minutes a page reading).

Q: Are there assignment due dates, or can I work on things when I want?

A: Each online instructor structures their classroom differently, but most have assignment due dates. These dates are given to you at the beginning of class so that you can structure your time to meet the deadlines. This allows you flexibility in your schedule but also keeps you on track to complete the class by the end of the quarter.

Q: How long do I have to complete an online class?

A: One quarter. Correspondence classes are given two quarters to complete.

Q: How accessible are online instructors?

A: Some online classes are taught by Centralia College faculty but most are taught by instructors from various colleges around the state. All instructors must put their contact information and schedule of availability in the syllabus of their online class. If you have problems accessing your instructor, let the Dean of Library and E-Learning know.

Q: How do I order textbooks?

A: You may purchase your books from the Centralia College Bookstore at (360) 736-9391, ext. 310 or online at the Centralia College Bookstore Web site, OR from the WAOL online bookstore at: http://www.waol.org/studentservices/bookstore.asp.

Q: What if I get into the class, and I can't do it because of technical difficulties?

A: If you are trying to figure out if you are comfortable enough skill-wise to do an online class, go through the zero week online tutorial on the WAOL webpage. If you feel very comfortable with it, then you should do fine. If your question is that you run into computer technical difficulties, you can use a computer in the Centralia College computer labs to access your class or a computer at your local library. Your login is tied to your username and password, not the computers so it is highly portable. If all else fails, you can drop out of the class by following the regular procedures. Contact the Dean of Library and E-Learning if you have any questions.

Q: How do I get financial aid verification?

A: Login to your Blackboard classroom, and print off the "Welcome" page. Attach this page to your financial aid verification form.

Q: How do I get help with technical problems?

A: Go to: http://www.waol.org/help/default.asp, where you will find instructions for 24-hour per day technical support.

Q: How do I get information about withdrawal or course add/drop procedures and other registration information?

A: Contact registration by email: ntaylor@centralia.edu or phone: (360) 736-9391, ext. 221.

Q: How do I get help with assignments, course content, or other course-related questions?

A: Contact your course instructor. Your instructor's email address is in your online classroom. Centralia College also has an Online Writing Lab and peer tutoring program available.

Q: Who is enrolled in CC Online?

A: Most of our students live within the area we serve, but we do have students from all over the country, and sometimes from around the world, are enrolled in online classes with Centralia College. We have a map showing the current locations of students enrolled in online classes. Check it out!