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Medical Office Assistant
Certificate of Proficiency


The Medical Office Assistant Certificate program combines general office skills with students in medical terminology, human biology, medical office procedures, and medical machine transcription.

Program Outcomes

Students who successfully complete this program should be able to:

  1. File correctly using alphabetic, numeric, geographic, and subject filing systems.
  2. Apply rules of grammar, punctuation, and spelling in written and oral communications.
  3. Prepare documents using word processing software.
  4. Format basic business letters, memos, reports, tables, and newsletters to office standards.
  5. Solve basic business math problems.
  6. Operate a 10-key electronic calculator by touch.
  7. Analyze and calculate data using spreadsheet software.
  8. Demonstrate the ability to relate effectively with others in the classroom.
  9. Demonstrate human relations skills and professional behavior necessary for successful job performance.
  10. Use medical terms correctly.
  11. Obtain a first aid certificate.
  12. Demonstrate an understanding of human biology.
  13. Write simple business letters and memos.
  14. Prepare a resume and letter of application.
  15. Transcribe medical documents from recorded dictation.
  16. Possess a basic understanding of medical office procedures using medical charts and records, electronic records,
    receiving visitors, scheduling appointments, and confidentiality in a medical office.

Recommended course schedule

Fall Quarter

BTEC 107 Electronic Medical Records 3
BTEC 102 Skillbuilding I 3
MA 260 Medical Terminology 4
HR 110 Human Relations-Workplace 5
  Total Credits 16

Winter Quarter

BTEC 110 Business English 5
BTEC 210 Word I 5
BTEC 214 Excel I 5
BTEC 233 Filing 3
HLTH 145 Safety & Fitness 3
  Total Credits 21

Spring Quarter

BIOL& 170 Human Biology 5
BTEC 261 Medical Office Procedures 5
BTEC 120 Applied Business Math 5
BTEC 266 Medical Law & Ethics 3
  Total Credits 18

Updated 2014