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Medical Administrative Assistant
Associate in Technical Arts


These degree programs prepare students with a broad business background, as well as provide specialized training in office skills. While students are accepted into the program each quarter, those who start in September find it easier to schedule their courses in the suggested sequences. Prerequisites include: demonstrated proficiency in math, reading, English, and basic keyboarding skills. After completing the selected program, students will be prepared to compete for entry-level employment as office assistants, receptionists, and transcriptionists in general offices, legal offices, or medical offices.

These Business Office Assistant programs begin with a core group of courses. Since many of these courses are offered only one or two quarters during the year, it is essential that students accurately plan each year of study with the help of their advisor. During the second year, students will specialize in their selected field.

Program Outcomes

Students who successfully complete this program should be able to:

  1. Demonstrate the ability to keyboard with speed and accuracy.
  2. File correctly using alphabetic, numeric, geographic, and subject filing systems.
  3. Apply rules of grammar, punctuation, and spelling in written and oral communications.
  4. Prepare documents using advanced features of word processing software.
  5. Format basic business letters, memos, reports, tables, and newsletters to office standards.
  6. Compose business letters, memos, resumes and letters of application.
  7. Organize data using business math and practical accounting.
  8. Analyze and calculate data using spreadsheet software.
  9. Enter and organize data using database software.
  10. Obtain a first aid and CPR certificate.
  11. Operate a 10-key electronic calculator by touch.
  12. Demonstrate the ability to relate effectively with others in the classroom.
  13. Demonstrate human relations skills and professional behavior necessary for successful job performance.
  14. Demonstrate the ability to apply acquired skills in the workplace.
  15. Use medical terms correctly.
  16. Demonstrate an understanding of human biology.
  17. Transcribe medical documents from recorded dictation.
  18. Enter patient record information using electronic software.
  19. Demonstrate an understanding of the Health Insurance Portability and Accountability Act.
  20. Posses a basic understanding of medical office procedures using medical charts and records, electronic medical records, receiving visitors, scheduling appointments, and confidentiality in a medical office.

Recommended Course Schedule

Fall Quarter, First Year

H R 110 Human Relations - Workplace 5
BTEC 102 Skillbuilding I 3
BTEC 110 Business English 5
BTEC 220 Ten-Key 1
BTEC 233 Files Management 3
  Total Credits 17

Winter Quarter, First Year

BUS& 201 Business Law 5
BTEC 210 Word I 5
BTEC 221 Business Communications 5
HLTH 145 Safety and Fitness 3
  Total Credits 18

Spring Quarter, First Year

BTEC 120 Business Math 3
BTEC 219 Word II 4
ENGL& 101 English Composition I 5
SPEE 101 Fundamentals of Public Speaking 3
  Total Credits 15

Fall Quarter, Second Year

ACCT 110 Practical Accounting I 3
AHC 107 Medical Records 3
BTEC 214 Excel I 5
BTEC 260 Medical Terminology 4
  Total Credits 16

Winter Quarter, Second Year

ACCT 120 Practical Accounting II 3
BIOL& 170 Human Biology(S) 5
BTEC 191 Co-op Work Exp Seminar 1
BTEC 203 Skillbuilding II 3
BTEC 212 Access I 3

Spring Quarter, Second Year

BTEC 190 Co-op Work Experience 5
BTEC 261 Medical Office Procedures 5
BTEC 263 Medical Transcription 4
  Total Credits 14
(Updated 2013)